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The Bank of America Corporation is an American multinational investment bank and financial services holding company headquartered at the Bank of America Corporate Center in Charlotte, North Carolina, with investment banking and auxiliary headquarters in Manhattan
Bank of America Careers Opportunities for Graduate Fresher, Entry Level, Mid Level in various domain such as Technology, Engineering, Operation, Finance, Banking, Logistics, Cyber, AI, Robotics, Customer services and many more
We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Careers Opportunities for Graduate Entry Level role 2024
Team Member – India
Job Description:
Responsible for working in different queues as per the standard procedures ensuring high level of accuracy & consistency.
Team would be working on potential fraudulent transactions and claims filed by customer.
Team would review the customer demographics and claim details to resolve transaction/claims, also document the research conducted to support the resolution provided.
These potential fraudulent transactions /claims would be arising from debit, credit, digital, check & deposit transactions.
Job Responsibilities:
Respond to customer requests in a timely manner by processing Claims and Chargebacks / working on Customer request / working on deceased customer account / review potential fraud alert which is out sorted by fraud filters to protect our customers from fraud while also protecting the bank’s assets.
Investigate the claim for identifying suspicious activities on the claims and looks for the recovery opportunities as per the procedure
Determine the best course of action for the Customer to resolve the claim or setting the correct expectations
Maintaining the KPI’s and KRA’s of the process
The primary responsibility is to review potential fraud alert which is out sorted by fraud filters to protect our customers from fraud while also protecting the bank’s assets.
Qualification:
Graduation (Any Stream)
Certifications If Any
Experience Range: 0-2 Years
For more details to apply, Click here!
Fraud Client Services Representative – USA
Job Description:
Key responsibilities include working in an environment that requires accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience.
Job expectations include providing seamless service delivery to answer client questions, resolving problems, performing account maintenance, and looking for opportunities to deepen relationships through digital solutions.
Responsibilities:
Identifies client needs and recommends solutions when fraud has been identified
Records data captured during client interactions accurately
Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or further analysis
Reads frequent updates and learning materials, often while on the call, and implements into conversations with speed and accuracy
Complies with industry regulations, bank procedures, integrity levels of the department’s system and financial controls
Qualification:
Minimum of an intermediate level of proficiency with computers and current technology
1+ years of customer/client service experience, including experience handling difficult client situations
High School Diploma / GED / Secondary School or equivalent
Desired:
1+ years of experience in the banking/financial industry
2+ years of experience working in a client service capacity
For more details to apply, Click here!
Associate, Corporate Banking, Australia
Job Requirements
As an active team member, this individual would assist coverage bankers in the delivery of the full breadth of products and services to clients and prospects.
This role will provide the successful candidate with the opportunity for client interaction over a period of time.
Graduate degree or above with outstanding academic qualifications
3+ years relevant experience in banking or accounting
Have a combination of strong quantitative/analytical skills, attention to detail and client focus
Strategic and creative thinking; distinguished written and verbal communications skills
Assertiveness, initiative, leadership, strong work ethic
Required to manage multiple projects at the same time and work effectively both individually and as part of a team
Ability to learn quickly and take on new responsibilities
Dedication to building a career in corporate banking
For more details to apply, Click here!
Trade Surveillance Analyst – USA
This job is responsible for accurate and timely test development and execution and/or supporting operational and administrative activities related to the end to end test execution process.
Key responsibilities of the job include executing high quality testing in accordance with the test script, documenting and escalating defects, preliminary reporting and analysis of results, and collaborating with Compliance and Operational Risk officers and/or Front Line Unit (FLU) process owners on the identification of themes and trends at the Front Line Unit (FLU), control function and Enterprise level.
The Trade Surveillance analyst has intermediate knowledge of the system(s) of record required to conduct trade surveillance activities and translates business strategy into work programs and processes.
This role may contribute and/or participate in multiple special projects.
Qualifications:
• 2+ years work experience in Trade Surveillances or related area
• Bachelor’s Degree or equivalent experience
• Adaptability to dynamic work environment with multiple priorities and strict deadlines.
• Ability to work in a team-oriented environment.
• Ability to communicate through verbal, written and interpretational communication skills to all levels of the organization.
• Good understanding of business, markets and products
• Intellectual curiosity, anticipate risk and forward thinking
For more details to apply, Click here!
Financial Center Client Service Representative
This job is responsible for providing a positive client experience that leads to improved client satisfaction.
Key responsibilities include processing transactions accurately and efficiently in a challenging environment while simultaneously introducing products and services that meet the client needs.
Job expectations include ensuring clients are quickly connected to the appropriate teammate in order to meet the needs and execute against the Life Priorities Strategy and educating clients on conducting simple transactions through self-service technologies.
Responsibilities:
• Executes the bank’s risk culture and strives for operational excellence
• Drives the client experience
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
Qualifications:
• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
• Has a minimum six months of client service experience in financial services, retail sales or another results-driven environment.
For more details to apply, Click here!
Associate – India
The Portfolio Analysis teams owns these processes end-to-end, managing production, analysis, governance, and related technology.
The role offers an excellent entry point to the Risk organization, with the opportunity to interact with a broad cross section of teams across the bank.
This is a high visibility role and would entail regular exposure to senior management.
Education: Bachelors/Masters/MBA/PGDM/Ph.D. degree in Statistics and/or Mathematics and/or Financial Mathematics and/or Economics, Physics etc
Certifications if any: NA
Experience Range 5 – 7 Years
Foundational skills
Experience in a trading / market risk related field
Intellectually curious with the ability to investigate and develop root cause analysis for portfolio changes
Experience working with large data sets
Experience with Python or other similar languages
High level of proficiency with Microsoft Excel
Adept at communication with ability to influence co-workers across our global team and all levels of the organization including escalation of issues
Ability to aggregate and synthesize complex data from multiple sources
High level of attention to detail
For more details to apply, Click here!
Production Services Specialist
The Production Services Specialist will provide frontline application production support for Bank of America’s Global Banking Applications.
This role is the key focal point for the customer/client /associate experience and owns restoring complex/major production incidents under tight Service Level Agreements (SLAs) and pursues root-cause and problem resolution follow-up.
Qualifications:
3+ years of relevant IT experience (Production Support, ITIL, Release Support, Technical Implementations, or equivalent)
Demonstrate flexibility, navigate ambiguity, and quickly establish credibility among technical peers
Excellent written and verbal communication skills (English)
Proven knowledge in some or all of the following: Java/J2EE – Core Java, JDBC, EJB, & Java Web
Services & Experience in Server-side technologies – SOAP/Restful services, XML/XSLT, XML, JDBC, AOP, MQ Micro Services & MuleSoft.
Experience with real-time restoration, triaging of issues impacting technical services (application/infrastructure) to bank customers and partners in a timely manner while keeping partners advised of significant progress or challenges during the restoration period
Strong operating system knowledge in Unix and Windows including strong scripting skills
