Cummins is a Fortune 500 company that designs, manufactures, and distributes engines, filtration, and power generation products. With a commitment to innovation and sustainability, Cummins is shaping the future of power solutions globally.
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Are you ready to take your engineering career to new heights? Cummins, a global leader in power solutions, is thrilled to announce exciting opportunities for Senior Engineers in Solutions for the year 2024. If you’re passionate about making a meaningful impact, thrive in a dynamic work environment, and have a knack for innovative solutions, this could be your moment to shine.
Entry Level Opportunities at Cummins Careers For Fresher
Senior Engineer – Solutions – Mumbai, India
Primary Location: India-Maharashtra-Greater Mumbai-India, Mumbai, DBU Area Office.
Relocation Package: Eligible
Education:-
Apprentice Trained Engine Technician (Preferred).
Vocational diploma from a relevant technical institution.
Locally valid driving permit.
This position may require licensing for compliance with export controls or sanctions regulations.
Job Description:-
Technical specialist and primary customer support contact to diagnose and execute complex repairs to engine products at the customer’s site.
Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs.
Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at the customer site.
Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
Escalates unresolved issues to product specialists or supervisors.
Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc.
Completes required documentation, such as service worksheets, timesheets, warranty claims, and quality documents via handwritten forms or business system input screens.
Identifies additional sales and service opportunities with customers.
Completes training in line with skill and business requirements.
Maintains service vehicles and tools for cleanliness and proper operation.
Ensure adherence to all relevant Health Safety & Environmental policies, procedures, and legislation and report any issues/incidents to site management and their supervisor.
Experience:-
Significant field service work experience.
Expert-level knowledge of and/or experience with engine products.
Customer service experience.
Experience providing technical advice and coaching to more junior technicians (preferred).
1) Panel Support/Data Centre
2) Electrical Support
3) CAMC Support
Skills:-
Communicates effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Manages complexity – Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Manages conflict – Handling conflict situations effectively, with a minimum of noise.
Customer focus – Building strong customer relationships and delivering customer-centric solutions.
Develops talent – Developing people to meet both their career goals and the organization’s goals.
Self-development – Actively seeking new ways to grow and be challenged using both formal and informal development channels.
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