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Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience managing global enterprises’ systems and workings, we expertly steer our clients through their digital journey.
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Infosys BPM Ltd., the business process management subsidiary of Infosys Ltd. (NYSE: INFY), was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
Infosys Walk-In Interview on 8th June & 9th June 2024
Walk-in For Freshers – Data Skill at Bangalore-ECity on 8th June
Walk-In Interview on 8th June 2024
Time: 10.00 AM till 12 PM
Venue:
E-City:
Infosys BPM Limited, Gate 10, Electronic City Main campus,
Phase1, Bangalore, Karnataka, 560100
Process Trainee
Job Responsibilities
This role requires the ability to perform Qualitative and Quantitative Research and good Analytical skills to interpret and make sense of data/ information in hand.
Understand client query and their requirements.
Perform Root Cause Analysis and Process Improvements
Responsible for handling customer requests and meeting all the SLAs (TAT, productivity, and Quality).
Active participation in team-building activities.
Adaptability in learning newer technologies and changing business needs. Collaborates with the teams to bring in process improvements or ideas.
Ability to Understand process knowledge quickly and efficiently.
Required
Good analytical and communication skills.
Basic knowledge of MS Office.
Interview and working Location: Bangalore
Qualification: BCom, BBA & BSc Chemistry/Physics
Passing Year: 2019 and 2023
Experience: Freshers
Notice Period: Immediate Joiners
https://www.linkedin.com/jobs/view/3939021275
Walk-in for Service Desk on 8th and 9th June- 2024 in Mysore.
Walk-in Interview on 8th and 9th June- 2024
Time: 10 AM to 1:30 PM IST
Venue:
Main Gate, Infosys BPM Limited,
A Unit in Infosys Limited SEZ
Hebbal, Hootagalli, Mysore – 570027
Job Location: Pune
Qualification: Service Desk – Full-time BCA/BTECH/MCA/BE/MSc/BSC- Computer Science
Experience: 1-2 Years
Job Description
Excellent communication skills to attend/resolve client issues on calls/chat/mail.
Experience in using ticketing tools such as Service Now, Remedy, and control M will be an added advantage
Experience in resolving queries utilizing voice skills on any VPN, Drivers, O365, driver installations, Active directory
General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
Productivity applications like Microsoft Office tools.
Open to work in 24*7 and work from the office environment
Analytical problem solvers who will understand issues and resolve customer issues
Problem-solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
Being proactive and showing the utmost respect for the customer’s time
Good time management, ensuring all contacts with customers add value
Work from Office
Documents to Carry:
Carry 2 Copies of print out your updated resume;
Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents needs to be available for verification.
(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Pointers to note:
Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance.
