Amazon is powered by some of the world’s best technology infrastructure. Our systems enable us to deliver millions of items to customers every day, create exciting new innovations, and run our day-to-day business without interruption.
Post Name
• IT Technician
• IT Systems Engineer
• Network Engineer
• Technical Support Engineer
• Network Support Engineer
• Cloud Support Engineer
Note
Whether you’re looking to level up your IT career or are setting out on a new career path, we typically have a wide range of roles at sites across the globe. We also offer internships where you can gain valuable skills while you’re still studying.
Qualifications
Bachelor’s degree in computer science, information technology, or a similar field
Required Skills
Ability to solve problems through root-cause elimination, stepping back to understand the broader context.- Aptitude for trouble-shooting and problem-solving complex issue- Ability to maintain service level agreements (SLAs) through the implementation of proactive issue detection and immediate response.
Required Skills
Ability to follow procedures system documentation and track issues through appropriate entries into a Trouble Ticket system.- Demonstrate good judgment and instincts in decision making.- Prioritize appropriately in a complex, fast-paced environment.- Willingness to take ownership for technical issues brought by the customer base.